FACTOR ANALYSIS OF EMPLOYEE ENABLEMENT, EMPLOYEE ENGAGEMENT AND EMPLOYEE TRUST DURING THE COVID-19 PANDEMIC AFFECTS THE EFFECTIVENESS OF THE QUALITY OF HUMAN RESOURCES

Sari Dewi Nugraheni, Fajar Anbiya, Mila Budi Ardiyati, Asep Rokhyadi PS

Abstract


Human resources play an important role in the course of a company or organization activity, with strong human resources, the organization will be able to achieve organizational targets. Ellena Skin Care and Elista Skin Care are currently not getting satisfactory results in their sales, this can be seen in the last three years that they have not been included in the Top Market Share Skin Care in Indonesia. The purpose of this study was to determine and analyze the effect of employee enablement, employee engagement and employee trust on the effectiveness of the quality of human resources. This research is a quantitative research with an explanatory approach. The sample in this study was conducted using the census method, which is a sampling technique when all members of the population are used as samples. The data analysis technique uses the SEM (Structual Equation Modeling) model or the Structural Equation Model with the AMOS program. The results of employee enablement research have no significant but positive effect on the effectiveness of the quality of human resources, it is indicated by the acquisition of a probability value of 0.653 > 0.05. Employee engagement variable has a positive and significant effect on the effectiveness of the quality of human resources, it is shown from the probability value of 0.000 <0.05. The trust employee variable has a positive and significant effect on the effectiveness of the quality of human resources, it is shown from the probability value of 0.002 < 0.05.


Keywords


employee enablement; employee engagement; employee trust; quality of human resources

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