The Influence of Resilience and Peer Support on Contextual Performance of Outsourced Employees in Online Transportation Companies

Aulia Aulia, Erni Suci Binasari, Ayu Merisa, Listiana Rahmawati

Abstract


This study aims to empirically investigate the impact of resilience and co-worker support on the contextual performance of outsourcing employees at an online transportation company in Yogyakarta. The correlational quantitative approach method was employed to examine this relationship. The population of interest consisted of all outsourcing employees at the online transportation company in Yogyakarta, totaling 116 employees. The study employed a measuring instrument consisting of three scales: peer support, resilience, and contextual performance. The analysis technique utilized was multiple linear regression through the use of specific software. The analysis yields that both co-worker support and resilience had a highly significant effect, as indicated by a regression coefficient of R=0.418, F=11.951 with p=0.000 (p<0.01). Furthermore, the variables of co-worker support and resilience accounted for 17.5% of the effective contribution to the contextual performance. Therefore, the research conclusions indicate that co-worker support and resilience from challenges substantially impact the outsourcing employees' overall contextual job performance at the Yogyakarta online transportation company.


Keywords


contextual performance, peer support, resilience

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References


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DOI: https://doi.org/10.26555/intl%20con.v3i1.14177

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