COMPLAINTS SPEECH ACT IN ONLINE LEARNING BY 11TH GRADE STUDENTS AT SMKN 1 KOTA CIREBON

Diky Prihaji, Eline Rozaliya Winarto

Abstract


Covid-19 has come to Indonesia for more than 1 year. It effected all sectors, including the educational system. Teachers need students’ complaints about teaching performance during online learning. Knowing students’ complaints, it is expected that teachers can develop better teaching performance. This research is aimed to analyze and investigate the complaint strategies and what dominant complaint strategy was used by 20 students of11th grade at SMKN 1 Kota Cirebon about teacher’sperformance in online learning. In this research,furthermore, the researchers used descriptive qualitative methodology. This research used questionnaire as the data elicitation method. After acquiring the data, the researchers classified the data based on the complaint strategies theory by Trosborg (1994). The findings of this research will be completed in the full paper submission.

Keywords: Complaint, speech act, pragmatics, teacher’s performance, online learning


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DOI: https://doi.org/10.12928/iucee2022.v1i1,%20March.9024

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Program Studi Pendidikan Bahasa Inggris
Kampus 4 Universitas Ahmad Dahlan

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